Frequently Asked Questions
Quick answers about orders, shipping, materials, and meeting us in person.
We ship within the United States. Orders typically process in 3–5 business days; made-to-order items may take a little longer, which we note on the product page.
Learn moreShipping is calculated per product. If your cart has several items, checkout charges only the highest single-item rate, not the sum. Product prices already include applicable sales tax.
Learn moreYes. Free local pickup is available for addresses within about 16 miles of Granite Falls, NC (including Hickory, Lenoir, Morganton, and surrounding ZIP codes). Enter your ZIP at checkout to see the option.
Our magnetic phone grips attach to MagSafe-compatible cases and phones with a built-in magnet ring. They are not adhesive, so they can be swapped between devices.
Laser-cut acrylic with hypoallergenic stainless-steel or surgical-steel hooks. They are lightweight and designed for all-day wear.
Often, yes. Some listings include custom options at checkout; for anything else, send us a message with what you have in mind and we will let you know if it is possible.
Learn moreUnused items in original condition can be returned or exchanged within 14 days of delivery. If something arrives damaged or incorrect, contact us within 7 days with photos and we will make it right.
Learn moreWe do work with a small number of local retailers. Reach out through the contact page with your shop details and what you are interested in carrying.
Learn moreWe regularly set up at craft markets, pop-ups, and conventions around Western North Carolina. Upcoming dates are on our Events page, and a few local shops carry our work year-round.
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