Who we are
The Saranghae Studio ("we," "us") operates an online store and community website. This Privacy Policy explains what information we collect and how we use it when you visit our site or make a purchase.
Information we collect
Contact details you provide (such as name and email) when you contact us, subscribe to our newsletter, or complete checkout.
Shipping and billing information needed to fulfill orders. Payment card data is handled by Stripe; we do not store full card numbers.
Order history and cart activity stored locally in your browser and, after purchase, in our order records.
Technical data such as browser type, device information, and analytics events collected through Firebase Analytics and similar tools.
Communications you send us through contact forms or email.
How we use information
Process and fulfill orders, including payment, shipping, and customer support.
Send transactional messages such as order confirmations (when enabled).
Send marketing emails if you opt in to our newsletter; you may unsubscribe at any time.
Improve our website, products, and customer experience.
Detect fraud, abuse, and security issues.
Comply with legal obligations, including sales tax record-keeping.
How we share information
We share data with service providers who help us operate the business, including Firebase (hosting, database, authentication) and Stripe (payments).
We may disclose information if required by law or to protect our rights, customers, or the public.
We do not sell your personal information.
Cookies & local storage
We use browser local storage for your shopping cart. Analytics tools may use cookies or similar technologies. You can control cookies through your browser settings.
Data retention
We retain order and account-related records as long as needed to fulfill orders, provide support, and meet legal or tax requirements.
Your choices & rights
You may request access, correction, or deletion of personal information by contacting us, subject to legal exceptions.
California residents may have additional rights under the CCPA/CPRA. Contact us to exercise those rights.
Children
Our site is not directed to children under 13, and we do not knowingly collect personal information from children.
Changes
We may update this policy from time to time. The "Last updated" date at the top of this page will reflect the latest version.
Contact
Privacy questions? Email thesaranghaesutdio@gmail.com.